1. Introduction

Welcome to Car Hub Sterios ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Important: By using our website, you consent to the data practices described in this statement. We may update this policy from time to time, so please review it periodically.

2. Information We Collect

We collect several types of information from and about users of our website, including:

2.1 Personal Information

When you contact us, make a purchase, or use our services, we may collect personal information that can identify you, such as:

  • Full name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (credit card details processed through secure payment gateways)
  • Vehicle information for installation services
  • Communication preferences

2.2 Non-Personal Information

We automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Device information and operating system
  • Referring website and exit pages
  • Pages viewed and time spent on our site
  • Clickstream data and navigation patterns

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. For more details, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision

  • Process your orders and transactions
  • Schedule and provide installation services
  • Send order confirmations and updates
  • Provide customer support and respond to inquiries
  • Manage your account and preferences

3.2 Communication

  • Send promotional emails about new products, special offers, or other information
  • Respond to your comments, questions, and requests
  • Send important notices, such as changes to our terms or policies
  • Conduct surveys or research to improve our services

3.3 Business Operations

  • Improve our website, products, and services
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues or fraudulent activities
  • Comply with legal obligations and enforce our policies

Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

  • Payment processors for transaction completion
  • Shipping companies for order delivery
  • Marketing platforms for email communications
  • Analytics providers for website improvement

4.2 Legal Requirements

We may disclose your information when required by law or in response to:

  • Valid legal requests (court orders, subpoenas)
  • Government or regulatory requirements
  • Protection of our rights, property, or safety
  • Prevention of fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

Our security measures include:

  • SSL encryption for data transmission
  • Secure servers with firewalls
  • Regular security assessments and updates
  • Limited access to personal information
  • Employee training on data protection

5.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Request transfer of your data to another service provider

6.2 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days.

6.3 Opting Out

You may opt-out of:

  • Marketing communications by clicking "unsubscribe" in emails
  • Cookie tracking through your browser settings
  • Location tracking through your device settings

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

7.1 Types of Cookies

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and settings
  • Advertising Cookies: Deliver relevant advertisements

7.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. However, if you disable cookies, some features of our website may not function properly.

For detailed information about our use of cookies, please refer to our Cookie Policy.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. Clicking on those links may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every site you visit.

9.1 Social Media Features

Our website includes social media features (such as Facebook "Like" button) that may collect your IP address and which page you are visiting. Your interactions with these features are governed by the privacy policy of the company providing them.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10.1 Notification of Changes

For material changes, we will provide notice through our website or via email at least 30 days before the changes take effect. Your continued use of our website after any modification to this Privacy Policy will constitute your acceptance of such modification.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

11.1 Contact Information

  • Email: privacy@carhubsterios.store
  • Phone: (555) 123-4567
  • Address: 123 Audio Street, Sound City, SC 12345
  • Hours: Monday-Friday, 9AM-6PM EST

11.2 Data Protection Officer

For specific privacy concerns or data protection inquiries, you may contact our Data Protection Officer at: dpo@carhubsterios.store

Questions About Our Privacy Policy?

If you have any questions about our Privacy Policy or how we handle your data, please don't hesitate to contact us:

Last Updated: December 1, 2025